How we look after your data

Orbis Education Centre Pte. Ltd. (UEN 202644644K), City Plaza #02-102, Singapore 409286, follows Singapore’s Personal Data Protection Act 2012 (PDPA). This page explains what we collect, why, and your choices.

What we collect

When you register or book a trial: the student’s name, level, school, subjects and contact details, and the parent’s name, relationship, mobile number and email. While your child studies with us: attendance, lesson notes and test results. For payments: invoices, amounts paid, and the payer name shown on the bank transfer.

Why we use it

To run lessons and place your child in the right class; to send invoices, payment reminders, receipts and lesson updates; to match bank payments to the right invoice; to report your child’s progress to you; and to meet our legal and accounting obligations. We only send marketing messages if you have agreed to them, and you can stop them at any time.

Who we share it with

We never sell personal data. We use trusted service providers only to run the centre: DBS Bank (payments), Google (email, and nightly backups kept in Google Drive), Meta’s WhatsApp Business Platform (invoices, reminders and receipts sent from our admin number), and secure cloud hosting for our records. They may only use the data to provide their service to us. We disclose data to authorities only where the law requires it.

WhatsApp messages

Invoices, reminders, receipts and lesson updates come from our WhatsApp number 8336 4048. Reply in that chat. A copy of your message is passed to us so we can follow up.

How long we keep it

We keep records while your child studies with us, and financial records for as long as Singapore law requires (generally five years). After that, we delete or anonymise them.

Your rights

You may ask to see the personal data we hold about you or your child, ask us to correct it, or withdraw your consent. Withdrawing consent may mean we can no longer provide lessons. We will reply within 30 days.

Contact our Data Protection Officer

Soh Ming Jun, Data Protection Officer · WhatsApp Orbis at 8336 4048 · orbiseducationcentre@gmail.com

Last updated 20 October 2026.